HostDime is dedicated to providing an all-round
top quality service. The terms and conditions which follow are
necessary to ensure that we may continue to provide the best
possible service to all of our customers whilst at the same
time satisfying our legal and ethical responsibilities.
Failure to follow any term
or condition will be grounds for immediate account deactivation
without notice. HostDime will be the sole arbiter as to what
constitutes a violation of any of these provisions.
Activity which results in the
suspension or deactivation of an account will result in a forfeiture
of all fees paid. Complaints made regarding abuses of an account
will be investigated and if found guilty will be grounds for
immediate suspension.
To report suspected abuses
or any violations of these policies, please contact our abuse
department at http://desk.dimenoc.com
Illegal Usage
HostDime servers may be used
for lawful purposes only. Transmission, storage, or distribution
of any information, data or material in violation of any applicable
law or regulation is prohibited. This includes, but is not limited
to: copyrighted material, trademark, trade secret or other intellectual
property right used without proper authorization, prescription
drug sales, and material that is obscene, defamatory, constitutes
an illegal threat, or violates export control laws or the laws
of the state of Florida. Examples of non-acceptable content
or links: Pirated software, Hackers programs or archives, Warez
sites, MP3, and IRC bots. The subscriber to HostDime service
agrees to indemnify and hold harmless HostDime from any claims
resulting from the use of the service that damages the subscriber
or any other party.
No online pharmacies are allowed
on our network.
Sites related to HYIP (High Yield Investment Programs), Ponzi schemes or pyramid schemes are prohibited.
HostDime will be the sole arbiter
as to what constitutes a violation of this provision.
Adult Content
Legal Adult Content is allowed
Security
Violations of system or network
security are prohibited, and may result in criminal and civil
liability. Examples include, but are not limited to the following:
Unauthorized access, use, probe, or scan of a systems security
or authentication measures, data or traffic. Interference with
service to any user, host or network including, without limitation,
mail bombing, flooding, deliberate attempts to overload a system
and broadcast attacks. Forging of any TCP-IP packet header or
any part of the header information in an email or a newsgroup
posting.
Server Resource
Any website that uses a high
amount of server resources (such as, but not limited to, CPU
time, memory usage, and network resources) will be given an
option of either paying extra for a dedicated server / semi-dedicated
server (which depends on the resource needed) or reducing the
resource used to an acceptable level. HostDime shall be the
sole arbiter of what is considered to be a high server usage
level.
Chat Rooms
HostDime does not provide nor
allow chat room's On shared hosting environments. You may elect
for a Dedicated Server to Run a chat room efficiently
Background Running
Programs
HostDime does not allow background
Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other
program that interferes with normal server operation.
IRC
HostDime does not allow IRC
server, IRC bots, or IRC shells to be operated on our network.
Banned Scripts
We do not allow proxy servers
or scripts, torrent trackers or torrent clients to be run from our shared/reseller hosting servers.
Backups
HostDime performs daily backups
on all servers to ensure critical files are never lost. However
HostDime is NOT responsible for lost data, time, income or any
other resource due to faulty backups or non-existent backups.
Please always backup your own data for redundancy. For us to restore a backup for your account due an error made beyond our control, there is a $15.00 one time fee required.
If your account or data is lost due to system or drive we will restore it at no additional charge.
The data on our shared servers are backed up on a separate hard on a weekly and/or daily basis. Due to the nature of hard
drives having errors or issues we can not ensure 100% recovery, however we will always strive to recover 100%.
The charge for the restore is used to maintain the highest level of security and integrity on our backups and to strive
to be able to help you restore data which may be unrecoverable without backups.
Client Responsibility
The client is responsible for
all activity originating from the account unless proven to be
a victim of outside hacking or address forgery. The client is
responsible for securing their username/password. The client
assumes responsibility for all material on their site that may
be put on by a third party (such as the usage of Free For All
links pages). Use of HostDime's service requires a certain level
of knowledge in the use of Internet languages, protocols, and
software. This level of knowledge varies depending on the anticipated
use and desired content of the web space by the client. The
following examples are offered: Web Publishing: requires knowledge
of HTML, properly locating and linking documents, FTPing Web
contents, Graphics, text, sound, image mapping, etc. FrontPage
web publishing: knowledge of the FrontPage tools as well as
Telnet and FTP understanding and capability. CGI-Scripts: requires
a knowledge of the UNIX environment, TAR & GUNZIP commands,
Perl, C Shell scripts, permissions, etc. Mail: a use of mail
clients to receive and send mail, etc. The client agrees that
he or she has the necessary knowledge to create and maintain
their web space. Client agrees that it is not the responsibility
of HostDime to provide this knowledge or support outside matter
specific to HostDime servers.
UCE&M (Unsolicited Commerce
Email & Material) - SPAM
Uploading, posting, emailing, transmitting
or otherwise making available any UNSOLICITED or unauthorized advertising,
or promotional materials where examples of these include but are not limited to
"junk mail," "instant messaging," "chain letters," "pyramid schemes,"
or any other form of unauthorized solicitation from or through a HostDime server or
using an email address or system that is maintained by HostDime
is STRICTLY prohibited. HostDime will be the sole arbiter as
to what constitutes a violation of this provision. If you engage
in any of the foregoing activities using the service of another
ISP or IPP, but channeling activities through a HostDime server
as a mail drop for responses, you are in violation. Violators
will be assessed a minimum of $200.00 fine and will face an
immediate suspension and/or termination. See our NO SPAM Policy for more details.
Server Abuse
Any attempts to undermine or
cause harm to a HostDime server or customer of HostDime is strictly
prohibited.
Any sub-networks of HostDime
and dedicated servers must adhere to the above policies. The
failure to meet or follow any of the above guidelines are grounds
for account deactivation. We reserve the right to remove any
account without prior notice.
User agrees to only use shared hosting services for its intended
applications. Misuses include scientific/grid/distributed computing,
data warehouse/backup storage, or bandwidth sinks. Hostdime.com, Inc. will
be the sole arbiter to what is considered a misuse of service. User agrees
to ask Hostdime.com, Inc. in the event they are unsure of their application's
fitness for our shared hosting services.
Software Distribution
HostDime.com's shared Web Hosting
accounts are not to be used for the purposes of distributing
software and multimedia products. If you wish to distribute
software and/or multimedia files, please contact sales @ HostDime.com
for special arrangement.
Multimedia Files
Multimedia files are defined
as any graphics, audio, and video files. HostDime.com Web Hosting
accounts are not to be used for the purposes of distributing
and storing unusual amount of multimedia files. Any Web site
whose disk space usage for storing the multimedia files exceed
70% of its total usage, either in terms of total size or number
of files, will be deemed to be using unusual amount of multimedia
files.
Domain Names
HostDime will take necessary
steps to register domain names on behalf of the client when
requested. However, clients are responsible for renewing their
domain names. HostDime does not take responsibility for failing
to renew domain names. If your domain name was registered via
our company, you must check and take appropriate actions to
renew a domain that is about to expire. We do not handle renewals
unless specifically asked for by sending a ticket to our helpdesk.
Actions Taken by HostDime
The failure by a customer to
meet or follow any of the above policies/terms is grounds for
account deactivation. HostDime will be the sole arbiter as to
what constitutes a violation of the AUP. HostDime reserves the
right to remove any account without prior notice.
When HostDime becomes aware
of an alleged violation of its AUP, HostDime will initiate an
investigation. During the investigation, HostDime may restrict
a customer's access in order to prevent further potentially
unauthorized activity. Depending on the severity of the violation,
HostDime may, at its sole discretion, restrict, suspend, or
terminate a customer's web hosting account and/or pursue other
civil remedies. If such violation is a criminal offense, HostDime
will notify the appropriate law enforcement authorities of such
violation.
HostDime does not issue credits
for outages incurred through service disablement resulting from
AUP violations.
HostDime customers agree to
indemnify and hold harmless HostDime from any claims resulting
from the use of our services that damages them or any other
party. The HostDime service is provided on an as is, as available
basis without warranties of any kind, either express or implied,
including, but not limited to, warranties of merchantability,
fitness for a particular purpose or non-infringement. HostDime
expressly disclaims any representation or warranty that the
HostDime service will be error-free, secure or uninterrupted.
No oral advice or written information given by HostDime, its
employees, licensors or the like, will create a warranty; nor
may you rely on any such information or advice. HostDime and
its partners and suppliers will not be liable for any cost or
damage arising either directly or indirectly from any transaction
or use of the service.
Modification
HostDime reserves the right
to add, delete, or modify any provision of this Policy at any
time without notice.
Refusal Of Service
We reserve the right to refuse,
cancel, or suspend service at our sole discretion.