Introduction
HostDime is a family of team members from diverse
cultural and educational backgrounds. Day in and day out we strive
and focus our strengths to serve our clients the best our company
has to offer. Learn about our team members that make things happen.
Here are the profiles of the staff members in our organization.
Click the titles below to navigate.
Managers
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to contact HostDime Management
Miguel T.
Miguel is the Lead Director of Data Center Operations
and oversees the management and operations of the company's data
center. He has extensive management experience as lead tech from
previous design projects and holds strong skills in system troubleshooting.
Miguel holds a Bachelor of Science degree in Electrical Engineering
and a minor in Math with an emphasis in programming and design
of computer systems.
Miguel joined the HostDime team in February 2004 and presently is
responsible for capacity planning, overall performance monitoring,
and quality maintenance of present as well as certification of
new hosting systems. He currently leads a team that coordinates
the installation of dedicated services including hosting, access,
security, and managed services.
Mike K.
Michael joined HostDime in April of 2005 and is presently General
Manager of Operations. Michael exercises his background in IT
development & research, project management, and human relations
daily. His primary objectives focus on customer satisfaction
on all levels and team member management as a lead member. He
is responsible for quality assurance of client support services
ranging from technical to sales to abuse as well as provisioning
f new team members.
Michael has a Bachelor of Science degree in Business Management
Information Systems and a minor in Computer Science from University
of Central Florida.
Nathalie J.
Nathalie is presently the Lead Accounting Manager and is responsible
for overseeing the maintenance of client information systems.
Nathalie, one of the oldest members of the HostDime team, came
aboard in November of 2003. She is a recent graduate from the
University of Central Florida where she obtained a degree in Information
Technology. She has seen this company grow over the years and
is glad to be of assistance to HostDime's expanding client base.
Jason M.
Jason is presently the 2nd shift manager and the lead developer
of client support tools. He is responsible for integration of
new systems to provide team members with an edge on providing
efficient support to clients. Jason holds strong skills in the
PHP, HTML, SQL and ASP development, website maintenance and database
administration.
Jason joined HostDime in October of 2004 and presently has more
than five years of active experience in the internet and IT field.
Prior to HostDime, Jason acquired extensive technical support
and software design experience with mpiNET, a local Central Florida
internet service provider. Currently, he is the lead team member
in designing migration modules for new information systems.
Network Administrators
Paul F.
Paul is the Lead Network Administrator and Engineer.
He is presently responsible for designing and provisioning expansion,
maintaining, and continually optimizing network performance. Paul
has extensive knowledge with Cisco Systems as well as a solid
background in major NIX platforms including Unix, Linux, BSD,
and all open source operating systems. His knowledge also extends
heavily into hosting control panels such as Cpanel and Plesk.
He counts with a total combined experience of more than eight
years. Paul is also presently a Senior System Administrator with
sharp troubleshooting skills and intuition that has provided a
myriad of clients with countless solutions.
Paul hails from the small town of Dunoon, Scotland where he was
first introduced to Unix at a very young age. Paul joined the
HostDime team in June 2004 bringing several years of active experience.
Since his start, his continual commitment to explore innovative
technologies has been recognized and as lead engineer has enabled
the team as a whole to provide only the best test-proven services
possible. Presently, he is also the lead member of the VOIP systems
team and is responsible for the upkeep and integration of multiple
telecommunications systems.
Daniel S.
Daniel joined the HostDime team in December of 2004 with 7 years
of experience in system administration, programming, and networking.
He is a Network and Senior Systems Administrator and is responsible
for handling day-to-day network operations, development of network
design strategies, and network upkeep. His experience ranges in
all platforms of open source operating systems including Solaris,
Red Hat, Fedora, CentOS, Gentoo, VALinux, Debian, Slackware, FreeBSD,
and OpenBSD as well as Windows NT/2000/2003.
Advanced in clustering solutions, Daniel is also the lead engineer
of monitoring systems. Using advanced techniques, his work includes
load balancing maintenance and design of new modules to make existing
systems scalable and continually efficient.
Account Analysts
Sergio S.
Sergio is a Network Operations Center Technician with an Associate
of Science degree in Computer Information Technology. Sergio monitors
server activity, performs initial troubleshooting as needed, and
ensures shared and dedicated hosting server services are up and
running at all times. He joined the HostDime team in December
of 2003 as an account-screening agent and is also presently the
lead Fraud Detection Manager overseeing screening and setup of
new accounts.
Aric P.
Aric joined the HostDime team in 2003 and was our third employee. Aric
manages HASweb, which is a division of
HostDime. He is currently working on a technical guide for WHM (Web Host Manager)
and his cPanel User Guide is already published by Packet, which you can find by
clicking here.
Alex F.
Alex joined the HostDime team in June of 2005 and is presently
a senior level one technician and account analyst. He assists
clients with sales and support inquiries and situations. Alex
is a graduate from the University of Central Florida and has earned
a Bachelor of Science degree in Management Information Systems.
Alex has ambition in broadening his experience with system operations
and has intentions of pursuing his masters in the same field he
graduated in within the following year.
Josh D.
Josh joined the team in July of 2005 with multiple years of customer
service experience. He presently works as an account analyst and
level one technical support advisor. He assists clients in a multitude
of tasks such as troubleshooting situations from DNS entries to
email issues. Other skilled assistance he delivers includes installation
of account software applications, account upgrades, and consulting
of account resource usage.
Usman A.
Usman became a HostDime team member in November of 2005. He is
presently a Senior level one technical support analyst and sales advisor
and is currently attending the University of Central Florida working
towards his Bachelor of Science degree in Computer Science. His
responsibilities include providing direct assistance to clients
as well as hosting recommendations and has recently formed part
of the quality assurance auditing team.
Jesse C.
Jesse has been a HostDime team member since November of 2005 working
as a full-time level one technical support and sales analyst.
Jesse has worked closely in the recent past with hosting systems
and has significant experience with the cPanel control panel among
other hosting applications. Currently he provides direct client
support and assists clients with issues ranging from sales to
troubleshooting. He is eager to develop and further his skills
about the hosting industry as he has a passion for networking
and the Internet and wishes to work his way through the professional
world of hosting.
Greg P.
Greg became a HostDime team member in November of 2005. He is
presently a level one technical support analyst and sales advisor.
Greg works full time and graduated from the University of Central
Florida with a Bachelor of Science degree in Information
Technology. As an account analyst and advisor, Greg is responsible
for providing direct assistance to clients and making hosting
recommendations based on their needs. Greg is now also a recent
member of the quality assurance auditing team.
Thomas P.
Thomas joined HostDime in March of 2007. He is currently a junior at
the University of Central Florida pursuing a Bachelor’s degree in
Computer Science and plans on expanding his knowledge in web and software
development. Thomas is presently a sales and level one technical support
advisor. He works with clients in a variety of tasks ranging from
troubleshooting to installation of hosting applications, account
upgrades/downgrades, hosting recommendations and providing direct
assistance to clients.
Alex V.
Alex has been with hostdime.com since June 2007 working part time. He is a junior
at the University of Central Florida where he is studying Information
Systems Technology. He also has an Associate of Science degree in
Computer Engineering Technology with specialization in Microsoft . He
is presently a sales and level one technical support advisor. He works
with clients in a variety of tasks ranging from troubleshooting to
installation of hosting applications, account upgrades/downgrades,
hosting recommendations and providing direct assistance to clients.
Daniel S.
Coming soon
Lamar W.
Coming soon
Marcos F.
Coming soon
Accounting Advisors
Courtnie K.
Courtnie is one of HostDime's newer team members in the accounting
team. She started in January 2006 and currently works with clients
on a day to day basis assisting them in managing their account.
Her past experience in accounting software includes H-sphere,
WHMautopilot, and Modern Bill. Her current responsibilities include
account auditing, revision, and applicable collections. She is
currently happy to be an addition to the team and helps customers
with any concerns regarding their account.
Christopher R.
Coming soon
Abuse and Security Analysts
Ray F.
Ray has been with HostDime since October 2005. He is currently
attending the University of Central Florida and majoring in Computer
Science with a minor in Secure Computing and Networking. Ray is
also working to attain his GAIC certification in the near future.
Presently, he is a Security Analyst and his major responsibilities
include server activity monitoring, identification of new exploits,
and working closely in conjunction with other networks to remedy
existing abuse situations. Ray works and communicates directly
with clients assisting them with any security concern they may
have and strives to ensure that your hosting experience with HostDime
will be as secure as possible.
Joe B.
Joe has been with HostDime since September 2006. He is currently attending
the University of Central Florida and majoring in Computer Science, with
a minor in Secure Computing and Networking. Presently, he is a Security
Analyst and his major responsibilities include server activity monitoring,
identifying and protecting against new exploits, and working closely in
conjunction with other networks to remedy existing abuse situations. Joe
works and communicates directly with clients assisting them with any
security concern they may have and strives to ensure that your hosting
experience with HostDime will be as secure as possible.
Charlie S.
Coming soon
NOC Administration
Coming Soon
NOC Technicians
Rogelio B.
Rogelio joined the HostDime team in March of 2005. As a current
NOC technician, he proactively monitors, troubleshoots, maintains,
and performs software and hardware upgrades. As issues may spontaneously
arise, Rogelio is among the first to respond to diagnose and resolve
system errors and performance issues. His other tasks include
provisioning of new server installations, configurations, and
quality assurance testing. He ensures your system is top notch,
tweaking for the best performance possible right from the start.
Juan Pablo A.
Juan Pablo joined HostDime in September of 2006 as a part time Entry
Level Tech Assistant doing server reboots and small technical tasks that
ranged from server monitoring to server upgrades/downgrades. On April of
2007 Juan Pablo became a full time NOC Technician. Some of his major
responsibilities are monitoring servers, server reboots, server
upgrade/downgrades and troubleshooting software/hardware situations.
Juan Pablo is currently planning on resuming his college education to further
expand his knowledge.
Adrian P.
Coming soon
Philip J.
Coming soon
Samuel M.
Coming soon
Human Resources
Yesenia B.
Yesenia joined the HostDime team in March 2004, as manager of
one of the smaller hosting sub-companies that HostDime.com, Inc.
owns. She handles the sales, customer service, billing and domains
department. She has seven years of work experience in the Information
Technology field that she contributes to the functions of the
company.
In August of 2005, Yesenia was appointed to be the administrative manager of the Human Resources Department. She oversees and handles company policies, procedures and benefits. Her responsibilities include maintaining payroll and making sure the company operates under a good and friendly working environment. She combines her time within both areas of the company.
Yesenia has an Associates degree in Information
Systems and minor in Business Administration from Wood-Tobé Coburn
College, NYC. She also holds a Bachelor of Science in Management
Information Systems and minor in Psychology from Pace University,
NYC.
Development
Mark G.
Mark has been a HostDime team member since April 2002. He is a
Senior Account Analyst with five years of experience in the Internet
and IT field. Mark is a graduate from Embry Riddle University
with a BS in Aeronautical Science and a minor in Air Traffic Management.
He has worked in various areas of the company ranging from sales
to junior system administrator to web developer.
Presently he works on providing direct client support as an advisor
and making recommendations on hosting solutions. He is also a
lead developer of new client support systems helping to provide
an edge on efficient and rapid assistance to clients.
Roxanne D.
Roxanne has been a HostDime team member since November 2007. She is a
Communications Analyst and Web Developer with three years of experience in
the Web Design and Development field. Roxanne is a graduate from Winter Park Tech
with a Certificate in Web Design and Development. Her achievments and goals in
life help her become a better person and strong employee everyday.


